Businesses need to keep regular track of issues that require critical attention, and for that CAPA Management Software helps them. This kind of software allows entrepreneurs to keep track of records and take corrective action required in whatever form they take. Such software can be utilized to track employee complaints, supplier non-conformance, customer service complaints or anything else which virtually requires deliberate action.
One of the aims of CAPA System is to make all problems belong to the organization extremely visible to force the personnel to solve them. It also allows the user to attach relevant files, folders, images or other important information in order to organize the corrective action requirements. By allowing the linking of any type of data such as contacts, cross-references etc. the software helps the user to determine the proper way of action and the proper personnel to notify.
CAPA software plays an important role in categorizing issues in groups that required similar actions, designating tasks and responsibilities. By building up such useful database of past issues, the user can respond to future ones more efficiently and confidently.
This software most commonly used in Customer service complaints and there is no hard limit it can be used to track. Even more efficiently, it can track the number of such types at once. The software allows user to assign their roles as per the generated issue, so that appropriate personnel can apply actions depending on the classification. In this way, an organization may attend supplier problems, maintenance requests and customer complaints at the same time referring each of them to the appropriate departments.
Managerial persons would be empowered to analyze the plan of action and status of all such corrective actions. This flexibility and power enable organization to ensure that they are capable of stepping into action whenever necessary.
Orcanos Software works for the ALM and QMS software which provides CAPA software and ALM Tools to help different companies track issues and perform actions throughout their organization. Visit https://www.orcanos.com/compliance/ for more information.